New technologies can bring innovation to any company or industry. The key to success lies in crafting the best solution for a particular case and optimizing processes to provide the highest level of efficiency. Discover how it can be done.
In this article, we show 3 examples of bringing innovative solutions for various industires
- Allowing a startup to offer an innovative platform for telecom giants in France
- Optimizing back office’s work and enabling a new service for a retailer
- Creating digital marketplace to unite the whole European road transport
Allowing a Startup to Offer an Innovative Solution for Telecom Giants in France
Smartfix30 is a startup that wanted to create a platform for telecom, retail and utility companies in France to allow them to “uberize” the work of their technicians. They wanted to build a tool that could be used by the biggest players to let them connect with their clients in need of technical service. To achieve their goal, Smartfix30 needed a reliable, scalable and versatile platform that could be used by the major telecoms in France.
To make Smartfix30 idea reality, we needed to deliver a complex SAAS platform containing technician’s mobile app, web app for customers, scalable API and real-time dashboard for monitoring visits. Smartfix30 target audience were the biggest telecom companies in France, so we bared in mind that the product would be used by over a million customers and thousands of field technicians every day.
Our main challenge was to make sure that the platform will carry the highest traffic. We also needed to come up with the most efficient processes in the tool. Smartfix30 needed to offer their clients a platform that would not only allow them to offer additional service, but also would save the company’s time and money.
Through the whole process, we worked closely with Smartfix30, organizing workshops, meetings and demos. They needed to test the solution as quickly as possible, so that we organized the work according to the Scrum framework and chose a cross-platform approach. Therefore, we delivered an MVP in 3 months. Then, after tests, we took the project to the next level.
The result of our efforts was a complex SAAS platform that revolutionized the French market and allowed a startup to become a market leader. Smartfix30 signed contracts with top telecom companies in France, like Bouygues Telecom. Over 10k technicians are using the app on a daily basis, and the platform has more than 1.5 mln users. Now, the company begins its expansion to other European countries – still with our help.
Creating Digital Marketplace to Unite the Whole European Road Transport
ASAP is a Polish startup that wanted to provide a solution for changing the whole transportation market in Europe. Lots of carriers lose money because they don’t have access to profitable contracts. On the other hand, shippers suffer due to inefficient supply chain. ASAP wanted to create a tool to unite both parties and allow them for frictionless communication. The goal of their app was to modernize the supply chain and connect businesses with carriers who need to supplement empty load. The company needed a dashboard and two apps (each for Android and iOS).
To fulfil this mission we needed to establish the whole transport ordering process. We put much effort into optimizing it to create the most efficient solution for both shippers and carriers. We needed to provide not only the way to place and pick up an order, but also direct contact with a carrier going in a similar direction, upfront pricing with algorithm, shipment tracking, automatic digital invoices and automatic payments for carriers every 7 days.
Organizing the development with Scrum framework and choosing a cross-platform approach allowed us to deliver an MVP in six months. It covered admin panel, two apps for iOS, two for Android and also a Progressive Web App, all with only one source code. During the development, we were regularly checking how target groups are responding to new functionalities. We also created an AI algorithm which calculates the price of transport.
Working together, closely with our client and with target audience representatives, we expanded the app’s capabilities. We created a product that fills the gap in the market and is ready to win it. The first users warmly received the platform. Now, ASAP aims to not only unite the whole European transport but also to create an entire community around their platform.
Optimizing Back Office’s Work and Enabling a New Service for a Retailer
New service needed
The largest sporting goods retailer in the world opened a few concept stores in Poland, but they were losing clients and money due to limited merchandise caused by a small area. The company came to us with that problem. The solution was to connect all the concept stores in the city and enable the Same Day Delivery service between them: a smooth shipment process from a store when a chosen product was available.
We needed to set up steps of the most efficient delivery process and then, create an app with established functionalities. Cooperation with the sports retailer representatives was crucial in this case. During the workshops, we analyzed the company’s input to optimize the whole process. Time was precious because concept stores were losing clients every day, so we recommended creating a Progressive Web App. Therefore, an MVP was ready after 3 months.
With the app, the sports retailer could launch the Same Day Delivery service. Now, their staff can check the availability of needed items in various shops and order a necessary one. The process ends with a customer picking up their order the same day. Ability to launch this service resolved the company’s problems, and they stopped losing clients. It also opened a possibility for additional revenue. As a result, they increased their sales volume by 30%. Optimizing the ordering process allows sales assistants to save a lot of time and therefore, the company saves money by eliminating inefficient steps. Thanks to the fact that we developed a PWA, sales assistants are able to use the app on their mobile devices.
The solution we created is flexible and can be easily adapted to various industries in order to optimize the back office’s work and create an effective ordering process (between stores, peers).
New technologies can bring innovation to your company, internal processes and allow you to save a lot of time and money. If you have a unique idea, they can make you a market leader. All you need is a great team. That will work with you closely, organize projects perfectly and choose the best technologies and solutions for your specific case. A team of business and tech specialists who will share their experience with you and entirely engage in your success. A team who will deliver the best, cost and time-efficient solution. And we can provide one for you!